How long it takes
- Reports of unlawful content and copyright notices: acted on within 36 hours.
- Grievances: acknowledged within 24 hours, resolved within 7 days.
- Privacy requests and complaints: acknowledged at once, answered within 30 days.
What we do with what you send
We use it to handle this request and nothing else, and we keep it for three years after the request is closed, so that how it was handled can be shown if it is ever questioned. The Privacy Policy has the detail.
Prefer email? hello@popcue.online works too. Our legal notice lists the Grievance Officer, if you would rather write to them.